Shipping Policy

Order Processing

All items are made to order. Please allow 2–7 business days for production before your order ships.

Once your order has shipped, you will receive a confirmation email with tracking information.

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Shipping Times

Estimated shipping times (after production):

• United States: 3–7 business days

• International: 7–21 business days

Shipping times are estimates and may vary due to carrier delays, weather, or customs processing.

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Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.

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Address Accuracy

Customers are responsible for providing accurate shipping information.
We are not responsible for orders shipped to incorrect addresses provided at checkout.

If a package is returned due to an address error, reshipping costs may apply.

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Delays & Lost Packages

We are not responsible for delays caused by shipping carriers.
If a package is lost in transit, please contact us and we’ll assist on a case-by-case basis.

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Customs & International Orders

International customers are responsible for any customs duties, taxes, or fees imposed by their country.

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Questions

For any shipping questions or concerns, please contact Mimi at mimithecoolcat@gmail.om.